Player care
How can we help?
Search the help articles, browse by topic, or contact us directly. The game is pre-release, so this center currently supports development and playtest builds.
Getting started
Installation, first launch, and platform status.
1 article
Account & saves
Anonymous accounts, cloud saves, and deletion.
1 article
Gameplay
Controls, building, training, and common confusions.
1 article
AR & camera
Permissions, tracking quality, and boundaries.
2 articles
Purchases
Current status and future refund handling.
1 article
Technical
Performance, heat, battery, and crashes.
1 article
Accessibility
Current options, honest limitations, contact.
1 article
Contact us
Couldn't find it? Reach a human — with the details that let us actually help.